商务英语口语PDF格式文档图书下载

Module One Establishment of Business Relations 1

Unit 1 Introduction 3

Unit 2 Consultation 9

Unit 3 Chatting 17

Module Two Business Reception 23

Unit 4 Agenda 25

Unit 5 Meeting 31

Unit 6 Accommodation 37

Unit 7 Visit 43

Unit 8 Farewell 49

Module Three Overseas Business Visit 55

Unit 9 Preparation 57

Unit 10 Travelling 63

Unit 11 Staying Abroad 69

Unit 12 Visiting Clients 75

Module Four Business Negotiation 81

Unit 13 Products 83

Unit 14 Price and Payment 89

Unit 15 Packing 97

Unit 16 Delivery 103

Unit 17 Inspection and Quarantine 109

Module Five Follow-up Service 115

Unit 18 Clearance 117

Unit 19 Feedback 123

Unit 20 Complaints and Claims 129

Chinese Translation of the Situational Dialogues 137

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