商务英语口语PDF格式文档图书下载

Part Ⅰ PRELIMINARY 初级 1

Unit 1 Business Reception 商务接待 1

Section A:Phonetics 语音 1

Section B:Dialogues 对话 2

1-1 Meeting a Guest at the Airport 在机场接客人 2

1-2 Meeting an Individual in the Office 在办公室接待来客 3

Section C:Listening 听力 5

Unit 2 Making Introductions 介绍 6

Section A:Phonetics 语音 6

Section B:Dialogues 对话 7

2-1 Introducing a Friend to Other People 将朋友介绍给其他人 7

2-2 Introducing Oneself 自我介绍 7

Section C:Listening 听力 10

Unit 3 Expressing Apologies and Farewells 道歉和告别 11

Section A:Phonetics 语音 11

Section B:Dialogues 对话 12

3-1 Talking about the Damage of Goods 谈论货物的损坏 12

3-2 Saying Goodbye to a Business Partner 和生意伙伴告别 13

Section C:Listening 听力 14

Unit 4 Expressing Agreement and Refusal 同意和拒绝 16

Section A:Phonetics 语音 16

Section B:Dialogues 对话 17

4-1 Agreeing to Attend the Party 同意参加晚会 17

4-2 Refusing to Visit the Factory 拒绝参观工厂 18

Section C:Listening 听力 19

Unit 5 Expressing and Responding to Thanks 感谢及其应答 20

Section A:Phonetics 语音 20

Section B:Dialogues 对话 21

5-1 Expressing Thanks 表示感谢 21

5-2 Responding to Thanks 答谢 22

Section C:Listening 听力 24

Unit 6 Visiting Activities 参观活动 25

Section A:Phonetics 语音 25

Section B:Dialogues 对话 26

6-1 Visiting the Showroom 参观展销厅 26

6-2 Visiting the Factory 参观工厂 27

Section C:Listening 听力 29

Unit 7 Making and Answering the Phones 打电话和接电话 31

Section A:Phonetics 语音 31

Section B:Dialogues 对话 32

7-1 Making the Phones 打电话 32

7-2 Answering the Phones 接电话 33

Section C:Listening 听力 35

Unit 8 Miscellaneous Activities 其他活动 36

Section A:Phonetics 语音 36

Section B:Dialogues 对话 37

8-1 Traveling 旅行 37

8-2 Shopping 购物 38

Section C:Listening 听力 40

Part Ⅱ INTERMEDIATE 中级 42

Unit 1 Establishing Business Relationships and Forms of Trade 建立业务关系和贸易形式 42

Section A:Background 背景知识 42

Section B:Dialogues 对话 43

1-1 Establishing Business Relationships 建立业务关系 43

1-2 Looking for an Agent 寻求代理 44

Section C:Listening 听力 48

Unit 2 Inquiries and Specifications 询价和规格 49

Section A:Background 背景知识 49

Section B:Dialogues 对话 50

2-1 Making Inquiries 询价 50

2-2 Consulting Specifications 询问规格 51

Section C:Listening 听力 53

Unit 3 Offer and Counteroffer 发盘和还盘 55

Section A:Background 背景知识 55

Section B:Dialogues 对话 56

3-1 Making an Offer 发盘 56

3-2 Making a Counteroffer 还盘 57

Section C:Listening 听力 59

Unit 4 Quotation Calculation and Commission 报价计算和佣金 61

Section A:Background 背景知识 61

Section B:Dialogues 对话 62

4-1 Quoting the Unit Price 报单价 62

4-2 Discussing the Commission 讨论佣金 63

Section C:Listening 听力 65

Unit 5 Quality and Quantity 品质和数量 67

Section A:Background 背景知识 67

Section B:Dialogues 对话 68

5-1 Consulting Quality 询问产品质量 68

5-2 Talking about Quantity 讨论数量 69

Section C:Listening 听力 71

Unit 6 Price 价格 72

Section A:Background 背景知识 72

Section B:Dialogues 对话 72

6-1 Selecting Trade Terms 选择贸易术语 72

6-2 Negotiating Terms of Price 价格条款的洽谈 73

Section C:Listening 听力 75

Unit 7 Packing 包装 77

Section A:Background 背景知识 77

Section B:Dialogues 对话 78

7-1 Obtaining Information about Materials of Packing 获取包装材料信息 78

7-2 Confirming Terms of Package 确定包装条款 79

Section C:Listening 听力 82

Unit 8 Shipment 装运 83

Section A:Background 背景知识 83

Section B:Dialogues 对话 84

8-1 In-time Shipment 及时装运 84

8-2 Terms of Shipment 装运条款 85

Section C:Listening 听力 87

Unit 9 Insurance(Ⅰ) 保险（一） 88

Section A:Background 背景知识 88

Section B:Dialogues 对话 89

9-1 The Changes of Personal Information 个人信息的变更 89

9-2 Talking about the Job of Insurance Agent 谈论保险代理人的工作 89

Section C:Listening 听力 91

Unit 10 Insurance(Ⅱ) 保险（二） 93

Section A:Background 背景知识 93

Section B:Dialogues 对话 93

10-1 The Delivery of Insurance Policy 送保单 94

10-2 Talking about Insurance Plan 谈论保险计划 94

Section C:Listening 听力 96

Part Ⅲ SENIOR 高级 97

Unit 1 Payment 支付 97

Section A:Dialogues 对话 97

1-1 Discussing Ways of Payments 讨论支付方式 97

1-2 Terms of Payment 支付条款 98

Section B:Topic Discussion 专题讨论 101

Careers 职业 101

Section C:Listening 听力 102

Unit 2 Claim and Arbitration 索赔和仲裁 103

Section A:Dialogues 对话 103

2-1 Lodging the Claim 索赔 103

2-2 Arbitration in China 在中国仲裁 105

Section B:Topic Discussion 专题讨论 109

Culture 文化 109

Section C:Listening 听力 109

Unit 3 Letter of Credit 信用证 111

Section A:Dialogues 对话 111

3-1 Establishment of L/C 信用证的开立 111

3-2 Amendment to L/C 信用证的修改 112

Section B:Topic Discussion 专题讨论 114

Transportation 交通 114

Section C:Listening 听力 115

Unit 4 Negotiation and Contract-making 合同谈判和签订 116

Section A:Dialogues 对话 116

4-1 Negotiating Contracts 合同谈判 116

4-2 Signing Contracts 合同签订 117

Section B:Topic Discussion 专题讨论 119

Hobbies 爱好 119

Section C:Listening 听力 120

Unit 5 Marketing 营销 122

Section A:Dialogues 对话 122

5-1 Distribution Channels 分销渠道 122

5-2 Brand Strategy 品牌策略 123

Section B:Topic Discussion 专题讨论 125

Service 服务 125

Section C:Listening 听力 126

Unit 6 Public Relation 公共关系 127

Section A:Dialogues 对话 127

6-1 Arranging a Press Conference 安排记者招待会 127

6-2 Market Research 市场调研 128

Section B:Topic Discussion 专题讨论 131

Education 教育 131

Section C:Listening 听力 131

Unit 7 Welcome and Farewell Speech 欢迎词和欢送词 133

Section A:Dialogues 对话 133

7-1 At the Airport 在机场 133

7-2 At the Dinner 在晚宴上 134

Section B:Topic Discussion 专题讨论 136

Automobiles 汽车 136

Section C:Listening 听力 137

附录1 Tapescript and Keys录音稿和答案 139

附录2 《商务英语口语》培训指导与建议 153

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