餐饮服务英语PDF格式文档图书下载

Module One Booking a Table 1

Module Two Greeting and Seating Guests 15

Module Three Taking Order for Breakfast 25

Module Four Service of Hors-D'oeuvres 37

Module Five Service of Soup 45

Module Six Service of Bread and Butter 55

Module Seven Service of Steak 69

Module Eight Service ofDessert 81

Module Nine Ordering for Drinks 93

Module Ten Collecting Bills 113

Module Eleven Guest Comp1aint Handling 125

Module Twelve Room Service 147

Module Thirteen Service of Buffet 157

Module Fourteen Service of Banquet 165

Module Fifteen Food Preparation 181

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