酒店商务英语PDF格式文档图书下载

Unit 1 Reservation Service预订服务 1

Learning objectives学习目标 1

Part 1 Background knowledge背景知识 1

Part 2 Speaking对话训练 2

Part 3 Reading快速阅读 6

Part 4 Writing写作技巧 13

Part 5 Vocabulary Expansion词汇扩展 14

Unit 2 Check-in Service入住服务 15

Learning objectives学习目标 15

Part 1 Background knowledge背景知识 15

Part 2 Speaking对话训练 17

Part 3 Reading快速阅读 20

Part 4 Writing写作技巧 25

Part 5 Vocabulary Expansion词汇扩展 26

Unit 3 Housekeeping Service客房服务 28

Learning objectives学习目标 28

Part 1 Background knowledge背景知识 28

Part 2 Speaking对话训练 31

Part 3 Reading快速阅读 34

Part 4 Writing写作技巧 39

Part 5 Vocabulary Expansion词汇扩展 40

Unit 4 Food ＆Beverage Service餐饮服务 42

Learning objectives学习目标 42

Part 1 Background knowledge背景知识 42

Part 2 Speaking对话训练 44

Part 3 Reading快速阅读 49

Part 4 Writing写作技巧 53

Part 5 Vocabulary Expansion词汇扩展 56

Unit 5 Banquet Service宴会服务 58

Learning objectives学习目标 58

Part 1 Background knowledge背景知识 58

Part 2 Speaking 对话训练 59

Part 3 Reading快速阅读 63

Part 4 Writing写作技巧 69

Part 5 Vocabulary Expansion词汇扩展 70

Unit 6 Communication Service通信服务 72

Learning objectives学习目标 72

Part 1 Background knowledge背景知识 72

Part 2 Speaking对话训练 73

Part 3 Reading快速阅读 77

Part 4 Writing写作技巧 83

Part 5 Vocabulary Expansion词汇扩展 85

Unit 7 Meeting Service会议服务 87

Learning objectives学习目标 87

Part 1 Background knowledge背景知识 87

Part 2 Speaking对话训练 89

Part 3 Reading快速阅读 94

Part 4 Writing写作技巧 101

Part 5 Vocabulary Expansion词汇扩展 102

Unit 8 Recreation and Entertainment消遣服务 104

Learning objectives学习目标 104

Part 1 Background knowledge背景知识 104

Part 2 Speaking对话训练 105

Part 3 Reading快速阅读 109

Part 4 Writing写作技巧 112

Part 5 Vocabulary Expansion词汇扩展 113

Unit 9 Check-out Service退房服务 117

Learning objectives学习目标 117

Part 1 Background knowledge背景知识 117

Part 2 Speaking对话训练 119

Part 3 Reading快速阅读 122

Part 4 Writing写作技巧 129

Part 5 Vocabulary Expansion词汇扩展 131

Unit 10 Dealing With Special Problems应对特殊问题 134

Learning objectives学习目标 134

Part 1 Background knowledge背景知识 134

Part 2 Speaking对话训练 135

Part 3 Reading快速阅读 139

Part 4 Writing写作技巧 142

Part 5 Vocabulary Expansion词汇扩展 144

Test 1 146

Test 2 151

Test 3 156

Test 4 160

Test 5 165

参考答案 172

参考文献 175

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