新编宾馆餐馆英语PDF格式文档图书下载

旅业服务 The Hotel Service 3

一、选择旅馆、订房 Choosing a Hotel and Room Reservations 3

1．旅馆类型 Making Reservations at Travel Agency 3

2．在旅行社预订旅馆 Making Reservations at a Travel Agency　 8

3．预订客房 Making Room Reservations 13

二、开房 Checking-in 19

4．开房登记手续 Check-in Prcocedure 19

5．公司付帐开房 On a Company Account 22

6．旅游团付帐开房 Tour Group Check-in 24

7．确认付款方式 Confirmation of Way of Payment 25

三、接送行李服务 Bellman Service 27

8．到总服务台 To the Front Desk 27

9．带至客房 Check-in to Room 30

10．退房时，拿行李下楼 To Check Out，Bringing Baggage Down 35

四、结帐 Checking out 38

11．在结帐台 At the Cashier's Office 38

12．付帐 Paying the Bill 42

13．解释信用卡限额 Explaining Credit Limits 48

14．标准汇兑手续 Siandard Exchange Procedure 50

15．客房服务 Room Services 52

五、客房服务部 Room Services 52

16．给小酒吧补充饮料 Replenishing the Mini-bar 58

17．早晨叫醒电话 The Morning Call 60

18．收拾房间和提供额外服务 Turn-down and Request for Extras 62

19．需要常备药品 Asking for Simple Medicine 64

20．冲洗胶卷 Having Films Developed 66

六、楼面服务台 FIoor Service Desk 69

21．换房 Room Change 69

22．洗衣服务 Laundry Service 70

23．电视有故障 When TV Is Out of Order 74

24．保姆(临托)服务 Baby-sitting Service 76

25．问讯台 Information Desk 78

26．寄存和领取物品 Depositing and Collecting Some Items 85

27．留言给住突旅客 Message for a Sttaying Guest 89

28．其他服务 Other Services 93

餐饮服务 The Food and Beverages Service 113

29．餐馆类 型 Types of Restaurants 113

七、餐桌服务 Table Service 118

30．迎宾送客、咨客、引座 Greetings and Farewells, Inquiries, Having a Seaf 118

31．点菜 Taking Orders 123

32．介绍菜式 Recommending Dishes 132

33．上菜 Serving 134

34．侍膳 Waiting 140

35．结帐 Making Out the Bill 144

八、柜台服务 Counter Service 153

36．点心 Refreshments 153

37．在咖啡馆 At the Cafe 156

38．在酒吧 At the Bar 159

39．一顿便饭 A Light Meal 162

40．喝咖啡工间休息 The Coffee Break 167

九、自助服务 SeIf-service 171

41．自助午餐 A Buffet Luncheon 171

42．自助宴会 Buffets 176

十、外卖服务 Carry-out Service 183

43．餐馆外卖部 Take Out Department of Restaurants 183

44．接受电话预订(自取外卖) Receiving Reser-vations over the Telephone (Be Pick-up) 186

45．电话订快餐 To Order the Fast Food over the 189

十一、特种服务 Special Services 198

46．生日便宴 A Birthday Party 198

47．安排学术交流会用餐 Catering for a Seminar 203

48．宗教禁忌;保健饮食 Religion Forbids; Health Diets 208

十二、中餐馆 Chinese Restaurant 214

49．中国的烹调艺术 The Culinary Arts of China 214

50．在美食餐馆 At the Gourment Restau-rant(Roast Beijing Duck) 215

51．在中餐馆 At the Chinese Restaurant 219

52．在风味餐馆 (涮羊肉) At the Speciality Restau-rani(Mullon Hot Pot) 223

53．中餐菜系 Chinese Cuisines 225

十三、西餐馆 Western Restaurants 230

54．西餐馆类型 Types of Western Restaurants 230

55．宾馆西餐服务 Western Restaurant Service at the Hotel 235

56．点菜用餐 Dining A La Carte 242

57．“公司菜”午餐 Set Lunch 247

58．在酒吧 At the Bar 250

59．自动售货 Automatic Vending 253

60．欧洲大陆式早餐和英式早餐 Continental and English Breakfasts 257

附录Ⅰ 早茶点、小吃、快餐 Refreshment and Snack for Morning Tea 260

附录Ⅱ 中菜宴会菜谱(六例) Chinese Banquet Menu(6 Samples) 267

附录Ⅲ 在国外受欢迎的中餐菜谱 Menu Abroad 273

附录Ⅳ 中餐菜谱的英译 English 287

附录Ⅴ 西餐菜式 Western Cuisines 291

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